Refund policy
Effective date: October 15, 2026
30-day money-back guarantee
If you’re not satisfied with a Plannerdly paid plan (Pro or Scale), you can request a full refund within 30 days of your order date — no reason needed.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or email us at hello@plannerdly.com and we’ll help.
Refunds go back to your original payment method. Refund handling is also covered by the Paddle Refund Policy.
Cancelling
You can cancel any time from your dashboard. You keep access until the end of the period you paid for. The Free plan is always free.
See also our Terms of Service. Plannerdly is operated by Customersify Inc.